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Grudin, J. and Norman, D. A. (1991) Language Evolution and Human-Computer Interaction. In Proceedings of the Thirteenth Annual Conference of the Cognitive Science Society. Hillsdale, NJ: Erlbaum.
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Abstract

Many of the issues that confront designers of interactive computer systems also appear in natural language evolution. Natural languages and human-computer interfaces share as their primary mission the support of extended ''dialogues'' between responsive entities. Because in each case one participant is a human being, some of the pressures operating on natural languages, causing them to evolve in order to better support such dialogue, also operate on human-computer ''languages'' or interfaces. This does not necessarily push interfaces in the direction of natural language - since one entity in this dialogue is not a human, this is not to be expected. Nonetheless, by discerning where the pressures that guide natural language evolution also appear in human-computer interaction, we can contribute to the design of computer systems and obtain a new perspective on natural languages.
BibTex
@inproceedings{grudin91languageEvolution,
  author={Jonathan Grudin and Donald A. Norman},
  title={Language Evolution and Human-Computer Interaction},
  year={1991},
  month={May},
  address={Hillsdale, NJ},
  publisher={Erlbaum},
  booktitle={Proceedings of the Thirteenth Annual Conference of the Cognitive Science Society},
  url={http://www.isrl.uiuc.edu/~amag/langev/paper/grudin91languageEvolution.html}
}


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