LIS 451 * Working Class Schedule * Fall 2004

Instructor: Martin Wolske, Ph.D.

Week 1 (8/26-27)	Week 2 (9/2-3)	Week 3 (9/9-10)	Week 4 (9/16-17)
Week 5 (9/23-24)	Week 6 (9/30-10/1)	Week 7 (10/7-8)	Week 8 (10/14-15) Final Project Trip #1
Week 9 (10/21-22)	Week 10 (10/28-29)	Week 11 (11/4-5)	Week 12 (11/11-12)
Week 13 (11/18-19)	Week 14 (12/2-3) Final Project Trip #2	Week 15 (12/9-10)	Week 16 (During Final Exam Period for Class) Final project debrief

Week 1 -

Lab Topics:

Introduction to Lab Facilities
Comparing the computer to a Lego set

Lecture Topics:

General Concepts and Terms ( Listen to audio lecture before first lab) Lecture Notes
Course Overview Lecture Notes
Hardware Overview Lecture Notes

Required Readings:

Hardware text of choice: Overview/Introduction/Fundamentals
Hardware text of choice: Video, Motherboards, CPU
Comer: Chpts 3-5
Webopædia Definitions (Be sure to have a basic familiarity with each of the terms introduced on the definition pages below, following links as needed)
Intellitoast Animation (Catch especially the warning at the end.)
The Illustrated Guide to Breaking Your Computer

Additional Resources:

Week 2 -

Lab topics:

BIOS/CMOS info
Inventorying computer innards

Lecture Topics:

Hardware: More on Hardware
- Memory
- Storage
- Troubleshooting
Lecture Notes

Required Readings:

Hardware text of choice: Sections on Memory and Storage

Additional Resources:

An Overview of DOS, helpful in preparing for lab.
A DOS commands help sheet for 451
An index of DOS commands with example usage (more complete than our help sheet -- indeed, used as primary resource)
PCGuide - TS - General Troubleshooting Techniques
PCGuide - Care - Diagnostic, Troubleshooting and Repair Tools
PCGuide - Troubleshooting BIOS Beep Codes

Week 3 -

Lab topics:

Additional inventorying computer innards
Adding Memory
Adding Storage
Troubleshooting

Concept Paper Due:

What basic troubleshooting techniques can be applied to challenges faced when working with computers?
If you encountered a brand new Operating System, what general steps would you need to do to:
- prepare a hard drive to store files
- make a hard drive bootable
What steps are needed to add a second hard drive?
In Windows, how do drive letter assignments work with multiple partitions in a single system?
What are the basic steps to add memory to a PC?

Lecture Topics:

Operating Systems: Overview Lecture Notes

Required Readings:

Operating Systems Introduction -- This is written more like a FAQ and includes exercises.
Introduction to Operating Systems -- This one is written from a Unix perspective. Read through "Moving On"; if you're really interested, you can also read through the more of the subsequent Linux tutorial.

Additional Resources:

Hallberg: Chpts. 15-21 for information on installing and administering certain OS'es
Switch To Mac Animation
Switch to Linux Animation

Week 4 -

Lab Topics:

Install Win 2000 (NT-based Windows)
Install Linux and create a dualboot system
Review some best practices when installing an OS

Concept Paper Due:

Note the main steps in installing any OS.
Note basic best practices for securing an OS.
Note basic similarities and differences between OS'es. What might you expect if I asked you to install a brand new, never seen before OS?

Lecture Topics:

Networks: Overview Lecture Notes
- Types of networks
- Overview of LANs

Required Readings:

Hallberg: Chpts. 1-5
Comer: Chpts. 6-7

Additional Resources:

Week 5 -

Lab Topics:

Install and configure a network interface card
Install device drivers
Add/remove protocols
Troubleshoot
Build a small LAN

Concept Paper Due:

What are the basic steps to get networking to work on a workstation?
How do protocols interact and how are they managed?
What are the basic methods for troubleshooting network problems?

Lecture Topics:

Networks: Wide Area Networks Lecture Notes
- WANs: a network of networks
- Components needed to create a WAN
- Addressing schemes

Required Readings:

Comer: Chpts. 8-13, 15, 16, 18, 19
The Internet Assigned Numbers Authority IP address website

Additional Resources:

Week 6 -

Lab Topics:

Setup Windows NT and Linux for networking
Put workstations on the Internet
Use diagnostic tools like traceroute to test connections
Setup a router to create a private network with shared Internet access
Use a router to share a phone line.

Concept Paper Due:

Compare the similarities and differences in controlling the NIC across OS'es
Describe what a router is and what is necessary to create a router.
Describe the diagnostics information contained in traceroute and how it can be used.

Lecture Topics:

Networks: Connecting to the Internet Lecture Notes
- Warriors of the 'Net
- More about how the Internet works
Required Readings:
- Hallberg: Chpt. 6
- Comer: Chpt. 14
Additional Resources:

Week 7 -

Lab Topics:

Revisit traceroute on a PC
Follow the packets from the Little House to the Big House
Diagram some network scenarios

Concept Paper Due:

To better visualize the circuitous routes packets take between nodes
To see various infrastructures used to build networks in differing sized organizations
To better understand the various ways used to provide Last Mile technology and how these connect to the broader Internet

Lecture Topics:

Trip Prep Lecture Notes

Required Readings:

Hallberg: Chpts. 9, 12-14
Overview of ESLARP, Read also first 7 of 9 links. While those working locally will not be working directly with ESLARP, a similar philosophy is being used in Champaign as in East St. Louis.
About the DigitalESL Collaborative
My reflections on 315 and Service Learning.
Service learning works in East St. Louis By Amanda Criner, Daily Illini, July 18, 2002.

Additional Resources:

Week 8 -

Lab Topics: TAP

Lecture Topics: Community Service and Site Survey

Week 9 -

Lab topics:

Inventorying donated computers
Making cables
Imaging computers

Lecture Topics:

Presentations by teams
Review of common issues faced by each site
Summarizing computer needs for sites

Required Readings:

Additional Resources:

Week 10 -

Lab Topics: Open Lab

Lecture Topics:

Networks: Clients and Servers Lecture Notes
- Client/Server interaction basics
- Speaking the language of servers
- Models of client/server interactions

Required Readings:

Comer: Chpts. 17, 20-22, 27-29
Hallberg: Chpt. 7

Additional Resources:

Comer: Chpts. 23-26, 30, 31

Week 11 -

Lab Topics: Open Lab

Lecture Topics:

Networks: Security Lecture Notes
- Security planning and implementation
- IDS/IPS Systems
- Viruses and Spyware
- Encryption Demo

Required Readings:

Hallberg: Chpts. 10, 11
A problem technology can't fix, PJ O'Connolly, Inforword, 11/05/04
Security & Privacy Metrics. Use as a quick overview of some of the numbers...
Human Nature vs. Security By Daniel Hanson, Mar 29 2004 in SecurityFocus.com
Security First by P.J. Connolly, June 7, 2002 in Infoworld.com
The trouble within by Wayne Rash, Infoworld.com, March 28, 2003.
Securely Installing an OS
CITES Network security overview
CITES Guide to Computer Security
Security In-Depth for Home-based Networks with an Always-on Internet Connection
Defense in Depth and the Home User
Total Security by Cade Metz, October 1, 2003 in PCMag.com
Intrusion Detection Terminology (Part One) By Andy Cuff, last updated September 3, 2003, in SecurityFocus.com
Intrusion Detection Terminology (Part Two) By Andy Cuff, last updated September 24, 2003, in SecurityFocus.com
IPSes Ready for Prime Time By Cameron Sturdevant, March 29, 2004, in eWeek.com
Weakness Reported in Wireless Security Protocol by Larry Seltzer, November 6, 2003 in EWeek.
What's Spyware? Let's Ask Congress! by By Larry Seltzer, April 5, 2004, in eWeek.com

Additional Resources:

Week 12 -

Lab Topics: Open Lab

Lecture Topics:

Building User Services in GSLIS
Reengineering User Services at CITES Guests: Terry Wilson, Manager of Services, CITES Help Desk

Required Readings:

Online Solutions: Looking to the Future of KnowledgeBase Management A. Saunders, SIGUCCS '04, October 10-13, 2004, Baltimore, Maryland, USA.
OSU Helpdesk: A Cost-Effective Helpdesk Solution for Everyone C.J. Sinnett T. Barr, SIGUCCS '04, October 10-13, 2004, Baltimore, Maryland, USA.
Sharing Expertise: Challenges for Technical Support, Volkmar Pipek, Joachim Hinrichs, Volker Wulf, in: Ackerman, M.; Pipek, V.; Wulf, V. (Hrsg.): Beyond Knowledge Management: Sharing Expertise, MIT-Press, Cambridge 2002
"Automating Your IT Help Desk", Computers in Libraries, 22-3 (2002) by D. Scott Brandt

Additional Resources:

Week 13 -

Lab Topics: Open Lab

Lecture Topics:

Guest panel of former LIS students working in techy areas
- Ranti Junus
- Mary Stettner
- Jen Ward
- Jessica Gibson

Required Readings:

Additional Resources:

Week 14 -

Lab Topics: Open Lab

Lecture Topics: Computer Delivery

Week 15 -

Lab Topics: Open Lab

Lecture Topics:

Movie: Revolution OS
Networked Information Systems: What's the Future Look Like
- Will Open Source be a disruptive force that will change the industry, or will it be a destructive force that ruins the industry, or is it just a passing fad?
- How will the effects of the Digital Millennium Copyright Act (DMCA) and other computer-specific laws affect the landscape of the Internet?
- What's your favorite emerging toy that you plan to try just as soon as you have the time and money?

Required Readings:

Questions and Answers about Koha from the Nelsonville Public Library. Note the reason for choosing Open Source (and how it differs from "free" software.
D-word dissection by Russell Pavlicek, January 6, 2003, in Infoworld.com
Nothing to snort at by Russell Pavlicek, February 21, 2003, in Infoworld.com
DVD fairy tale by Russell Pavlicek, January 22, 2003, in Infoworld.com
Un-public domain: Will DRM and the challenges to fair use spell the end for your local library? by Ed Foster, March 28, 2003, in Infoworld.com
Unintended Consequences: Three Years under the DMCA an Electronic Frontiers Foundation White Paper.
Home Networking 101 April 8, 2003, in PC Magazine. A good review but also an interesting article on the future of networking in the home.
The threat to universal Internet connectivity: Can -- and should -- blockers, spammers, and domain name overlords be stopped? by David L. Margulius, November 21, 2003, in Infoworld.com

Additional Resources:

Week 16 -

Final Presentations

This document last modified Thursday November 11, 2004 (01:19 PM CST)